by Trent Hardin | Jul 21, 2017 | Strategic Planning
What is Strategic Planning? Well-known strategist and author of “How to Transform Strategic Initiatives into Blockbuster Results”, Sam Bodley-Scott defines Strategy as that collection of choices that defines the nature and direction of your business....
by Trent Hardin | Jul 10, 2017 | Uncategorized
Originally introduced by Shewhart in 1939 and subsequently modified by W. Edwards Deming in 1993, The Plan-Do-Study-Act Cycle has proven to be foundational to Process Improvement, Quality Improvement, and Operations Management. For business owners who are seeking a...
by Trent Hardin | Aug 5, 2016 | Lean Office, Meetings
At Prosolve Consulting Ltd, David Hall, Founder, will often repeat that 80% of quality management involves communication. In this post, I outline Effective Communication Techniques suggested in three books which, when taken in combination, can greatly enhance...
by Trent Hardin | Jun 30, 2016 | Lean Office, Management Review, Meetings
Meetings Cost Money. Even if you cancel the donuts and coffee, you use the meeting space on site, and you use a flip chart instead of a projector, you can’t avoid the biggest meeting expense of all, the salaries of the participants. And, meetings are unavoidable! A...
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